Refund policy

Returns

We offer a 30-day return policy, which means you have 30 days from the date you receive your item to request a return.

To be eligible, your item must be in the same condition as when you received it — unused, undamaged, and in its original packaging. Please also include your receipt or proof of purchase.

To start a return, simply email me at shermila@milasartistry.com.
You’re always welcome to reach out with any questions about returns at the same address.

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Damages and Issues

Please check your order as soon as it arrives and contact me right away if it’s defective, damaged, or if you’ve received the wrong item. I’ll do my best to resolve the issue quickly and make things right.